On a recent vacation, I was struck by how indispensable smartphones have become for travelers. GPS-powered maps enable us to navigate unfamiliar cities. Language translation apps help us make sense of unfamiliar languages. Looking for a train, taxi, museum, restaurant, shop or park? A few taps of the screen and you’ve found it.
And yet, there’s a vast amount of useful information that isn’t at our fingertips. Where’s the nearest available parking space? How crowded is that bus, restaurant, or museum right now?